Golden State Foods

Senior HR Manager

Location US-TX-Frisco
Job ID
Human Resources


JOB SUMMARY:  Manages all Human Resources functions and activities to ensure that QCD recruits and retains a qualified workforce to meet QCD/GSF and customer objectives.  Ensures compliance with labor, safety, and company rules and regulations.




  1. Provides HR Business Partnership to QCD Senior Leadership Team (Customer Development, Finance and Accounting, Purchasing, Operations Command Center) in the Frisco location. Drives QCD Strategic Planning in these areas.  Provides HR generalist support for the Frisco QCD corporate location. (40%)


  1. Support key QCD HR corporate projects and initiatives, including but not limited to (QCD Campus Development Program, Associate Survey Administration, Performance Management, GSFU Planning, Hourly Non-Union Increase Process and Component Pay Planning, Open Enrollment Administration, Management Bonus Administration). (30%)


  1. Oversees the implementation, administration, and dissemination of information regarding all Human Resources functions including employment, labor relations, training, management development, employee programs, workers’ compensation, compensation, and benefits for exempt, non-exempt, and union employees, ensuring compliance with state, federal, and company policies, procedures, and regulations (e.g., FLSA, FMLA, EEO, ADA, Title VII). (5%)


  1. Oversees the recruitment, selection, placement, and orientation of exempt, non-exempt, and hourly employees to achieve required staffing levels and selection of the best qualified candidates. (5%)


  1. Oversees the administration of the company’s union contracts to ensure strong labor/management relations, compliance with contractual provisions, and smooth operations. (5%)


  1. Develops and implements safety programs and practices to ensure compliance with GSF standards and regulatory agencies (e.g., OSHA, DOT, etc.) and to provide a safe and healthy environment for GSF employees. (5%)


  1. Administers performance management and appraisal programs to ensure program effectiveness. (5%)


  1. Investigates employee grievances and harassment or discrimination concerns, taking the required actions to resolve problems and ensure a safe and productive work environment. (5%)


  1. Performs other related and assigned duties as necessary.


MINIMUM QUALIFICATIONS:  Education and experience equivalent to:




Bachelor’s degree in Human Resources or labor-related field from an accredited college or university



7 to 10 years of relevant work experience


Knowledge, Skills and Abilities


Knowledge of (B/basic; J/journey; E/expert):

  • General Human Resources policies and procedures (E)
  • Labor contracts and labor union environment (E)
  • OSHA, EEO, ADA, and related employment, labor, and safety rules and regulations (E)
  • GSF concepts, procedures, and regulations (E)
  • Management and supervisory concepts and techniques (E)
  • Recruitment and employment practices (J)
  • Relevant division concepts, procedures, and regulations (J)
  • Employee relations (J)
  • Training and employee development (J)
  • PC word processing/spreadsheet software (J)


Skill and ability to:

  • Negotiate effectively with labor unions
  • Work effectively in a general business environment, with a focus on high levels of quality and customer service
  • Interpret labor or human resources anomalies and identify appropriate solutions
  • Communicate and coordinate effectively with employees at all organizational levels verbally and in writing
  • Prepare a variety of comprehensive administrative and technical documents and reports
  • Prepare and deliver presentations to management, external agencies, and employees





Provides oversight of human resources programs serving several hundred employees; supervises small HR staff





  • Productivity/quality standards:  accuracy, timeliness, thoroughness
  • Productivity/quality standards:  human resources recruitment and retention
  • Productivity/quality standards:  employee performance appraisal
  • Productivity/quality standards:  employee relations
  • Employee development
  • Regulatory compliance
  • Labor contract administration
  • Budget
  • Cost containment
  • Teamwork within the department and across departments
  • Project/assignment standards
  • Customer satisfaction
  • Safety standards and procedures:  employees



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