Golden State Foods

Operations Supervisor

Location US-FL-Miami
Job ID




Supervises the day-to-day activities related to transportation and warehousing operations to ensure that Distribution Center KPIs and governmental regulations are met.  Emphasis is on Transportation operations. 



  1. Supervises the day-to-day activities of warehouse operations, including daily work assignments, monitoring productivity, accuracy, and KPIs, and identifying areas for improvement to meet or exceed Division standards and objectives. (30%)
  1. Supervises the day-to-day activities of transportation operations (route overload cuts, personnel utilization, on-time performance, off-load rate, driver debriefing, etc.) to ensure established standards are met or exceeded. (20%)
  1. Supervises assigned staff, providing training to ensure compliance with established standards for quality, sanitation, security, and safety. (20%)
  1. Monitor fleet operations, including loading and dispatch times, vehicle and equipment utilization reports, and vehicle safety and maintenance to ensure compliance with GSF-QCD and DOT standards.  (10%)
  1. Distributes daily productivity reports and monitors daily receiving to ensure compliance with such product-related issues as QIP testing, storage, HACCP food quality standards, and new product slotting. (10%)
  1. Monitors staffing levels, including the weekly casual work schedule and relieving warehouse and transportation supervisors and leads as required, to ensure required work tasks can be achieved. (10%)
  1. Performs other related and assigned duties as necessary.


Supervises between 50-75 hourly non-union employees



  • Productivity/quality standards:  cases per hour
  • Productivity/quality standards:  delivery efficiency and timeliness
  • Productivity/quality standards:  accuracy, timeliness, thoroughness
  • Budget
  • Cost containment
  • Teamwork within the department and across departments
  • Project/assignment standards
  • Customer satisfaction
  • Employee development
  • Safety standards and procedures:  employees
  • Safety standards and procedures:  facility and warehouse equipment


MINIMUM QUALIFICATIONS:  Education and experience equivalent to:



Preferred, NOT REQUIRED: Bachelor’s degree in a related field from an accredited college or university.  DOT training with appropriate agencies.

AA degree from an accredited vocational, technical, or junior college institution.  Forklift instructor certification.



3 to 6 years of relevant work experience in warehouse and transportation operations, including inventory, and shipping and receiving


Knowledge, Skills and Abilities


Knowledge of (B/basic; J/journey; E/expert):

  • Shipping and receiving concepts and techniques (E)
  • Relevant safety policies, practices, and procedures (E)
  • Transportation concepts and procedures (J)
  • Transportation and logistics principles (J)
  • DOT regulations, policies, and procedures (J)
  • Supervisory concepts and techniques (J)
  • PC word processing/spreadsheet software (J)
  • Inventory control concepts and techniques (B)
  • Labor contracts and labor union environment (B)

Skill and ability to:

  • Supervise and motivate employees in a team-based environment
  • Interpret transportation and warehouse anomalies and identify appropriate solutions
  • Communicate and coordinate effectively with employees verbally and in writing
  • Read and process written information with a high degree of accuracy
  • Work effectively in a general business environment, with a focus on high levels of quality and customer service
  • Travel via airplane and drive an automobile
  • Act in accordance with GSF-QCD’s Values and Creed


QCD Benefits Package Highlights:




You will be able to participate in all benefit plans including the 401(k) Pension Plan, with associate contribution eligibility at hire, and a Company contribution of 5% will commence after one year of continuous employment.  Health Insurance (medical/dental/vision/pharmacy), if elected, will commence the 1st day of the month following 15 days of employment. Paid sick leave offered after 90-day probationary period.  Nine paid company holidays per year effective at time of hire.





40 hours of paid vacation after six months; 80 hours of paid vacation accrue annually; increases with company seniority 


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