A Billing & Revenue Analyst is a professional responsible for managing and analyzing financial data related to billing and invoicing processes within an organization. Their primary focus is to ensure accurate and timely billing, resolve discrepancies, and support financial reporting.

The Billing & Revenue Analyst will oversee and support billing functions with direct supervisory responsibilities.  This role will need to ensure high accuracy of invoices to guarantee revenue.

Job Responsibilities:

• Create and generate accurate and timely invoices for products or services rendered.
• Ensure invoices comply with company policies, contractual agreements, and regulatory requirements.
• Analyze billing data to identify discrepancies, errors, or anomalies.
• Conduct regular audits to maintain data integrity and accuracy.
• Reconcile billing information with contracts, purchase orders, and other relevant documentation.
• Investigate and resolve discrepancies between billed and contracted amounts.
• Communicate with customers to address billing inquiries, resolve disputes, and provide clarification on invoiced items.
• Ensure a high level of customer satisfaction by delivering excellent customer service.
• Maintain organized and detailed records of billing transactions, adjustments, and customer communications.
• Prepare reports and summaries for management to facilitate decision-making.
• Stay informed about relevant laws, regulations, and industry standards affecting billing practices.
• Ensure compliance with internal policies and external regulatory requirements.
• Identify opportunities for process improvement to enhance billing efficiency and accuracy.
• Collaborate with cross-functional teams to implement improvements in billing processes.
• Utilize billing software and systems to streamline processes and maintain accurate records.
• Assist in the preparation of financial reports related to billing activities.
• Contribute to the analysis of financial trends and performance.
• Collaborate with other departments such as finance, purchasing, master data and customer service to ensure a cohesive approach to billing and revenue management.
• Keep track of accounts receivable and transactions
• Assist with customer account reconciliations
• Resolve any issues or mistakes
• Direct supervisory responsibilities

Job Qualifications

• Bachelor’s Degree in Accounting, Finance or Business with emphasis in Accounting or Finance.
• A successful applicant must possess strong organizational and prioritization skills, can work well with other team members, as well as a self-starter who is confident when working on their own
• Strong Communication Skills – Verbal & Written
• Proficient in MS Office Suite, advanced Excel proficiency required
• Proven record of meeting tight deadlines
• Experience coordinating or managing projects at a detailed level
• Takes initiative and ownership over the work
• Solid organizational skills with emphasis on time management
• Strong problem-solving skills
• Enjoys ever-changing needs, processes, and ability to pivot when needed.

• Act in accordance with GSF’s Values and Creed

 LEADERSHIP/MANAGEMENT RESPONSIBILITY

Not applicable