Quality Custom Distribution offers launchpads to take your career to the next level. Deliver results and move on up! Join the QCD Minneapolis Family.

"I enjoy that I have a sense of freedom, and I am trusted to get the job done correctly. I enjoy that there is an open door for all associates. All supervisors and my GM have always been open to new ideas. Every voice is heard here.” - Fallon Martin, Operations Clerk, QCD Minneapolis

JOB SUMMARY:  Supervises the day-to-day operations of this high-volume Warehouse department, including administrative and clerical functions, to ensure efficient operations and a safe working environment. Schedules and monitors associate activities and equipment use to meet and exceed company objectives.

Shift: 5 days/week; 6:15am start

This position is bonus eligible.  

Responsibilities:

• The Warehouse Supervisor must be able to handle all physical duties pertaining to the job
• Have experience using forklifts 
• Have the ability to train, coach, and guide associates
• Supervise the day-to-day operations of the Warehouse department, including administrative and clerical tasks, to ensure efficient and safe operations.
• Lead a team of 21 associates, fostering a positive and productive work environment.
• Develop and implement work schedules and monitor associate activities and equipment usage to meet and exceed established performance objectives.
• Leverage expertise in warehouse operations, including receiving, shipping, inventory control, and distribution center processes.
• Utilize warehouse management systems (WMS) to effectively track inventory levels and manage workflows.
• Continuously improve operations through process optimization and identification of improvement opportunities.
• Apply knowledge of logistics principles and practices to ensure efficient and timely product flow.
• Demonstrate strong organizational and problem-solving skills to address challenges and maintain smooth operations.
• Maintain a safe work environment by ensuring adherence to all safety regulations and operating forklifts and other equipment with proficiency.

If you are a highly motivated and results-oriented individual with a passion for logistics and warehouse operations, we encourage you to apply! We offer a competitive compensation package and a positive work environment where you can make a significant contribution to our success.

Performance

ESSENTIAL FUNCTIONS:

• Plans, implements, and monitors the day-to-day operations for the warehouse department to ensure that established objectives for shipping, product rotation, sanitation, safety, and timeliness are met or exceeded. (25%)
• Monitors loading, dispatch, and receiving times and makes appropriate changes, ensuring compliance with QIP, HACCP, and DOT regulations. (25%)
• Routinely informs and communicates with associates to ensure compliance with established warehouse productivity, safety, and sanitation policies and procedures. (25%)
• Monitors and completes numerous computer-based and manual reports and related paperwork, including time records, daily logs, damage reports, etc. (10%)
• Monitors product damage and audits routes to ensure reliable product delivery. (5%)
• Plans and schedules manpower. (5%)
• Plans and coordinates vehicle and equipment maintenance and utilization reports. (5%)
• Performs other related and assigned duties as necessary.
•  

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Supervises hourly associates. Manages projects and assignments with significant impact on customer service.

PERFORMANCE CATEGORIES

• Productivity/quality standards: efficiency, timeliness, and reliability
• Productivity/quality standards: cases per hour
• Productivity/quality standards: product integrity
• Teamwork within the department and across departments
• Project/assignment standards
• Customer satisfaction
• External relationships with regulatory agencies
• Safety standards and procedures: associates
• Safety standards and procedures: facility and warehouse equipment
• Safety standards and procedures: food safety and handling
•  

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

AA degree from an accredited vocational, technical, or junior college institution. Forklift instructor certification.

Experience:

3 to 6 years of relevant work experience.

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

• Relevant safety policies, practices, and procedures (J)
• Storage and shipment of food or allied products. (B)
• Food and material handling (B)
• Inventory control concepts and techniques (B)
• Barcoding (B)
• Company computer systems (B)
• Warehouse racking systems/processes (B)
• Supervisory concepts and techniques (B)
• Relevant regulatory procedures and standards (OSHA, USDA, AIB, HAACP, etc.) (B)
•  

Skill and ability to:

• Interpret warehouse operations anomalies and identify appropriate solutions
• Lead a diverse workforce in a 365days/year operation
• Supervise and motivate associates in a team-based environment
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Act in accordance with GSF’s Values and Creed
•